第一：引导客户进自己的展会摊位

1: Good morning, sir. Can I show you around our booth?

早上好，先生。我带您参观一下我们的展位吧？
2: Can I have your business card?

能要一张您的名片吗？
3: I'm sorry, I've run out of my business cards.

抱歉，我的名片刚用完了。
4: That's okay, can you write down your contact information for me? 没关系，您能把相关信息写一下吗？
5: Sorry, I only have one business card left.

抱歉，我只剩最后一张名片了。
6: That's okay, I'll just take a picture of the card.

没关系，我将名片拍个照就行。
7: Our factory is located in Shenzhen, and our main products are A and B.

我们工厂在深圳，主要产品有A和B。
8: Which products are you interested in?

您对哪方面的产品感兴趣呢?
9: You can leave these heavy brochures here, my colleague can help look after them.

您可以把收集到的这些重的彩页资料放在这儿，我同事可以帮忙照看。
10: That would be great, these brochures are quite heavy.

那太好了，这些资料好重。
11: Hello, welcome to our exhibition.

您好，欢迎来我们展会看看。
12: Good morning, how can I assist you today?

早上好，我能为您做些什么呢？
13: Here's my business card, may I have one of yours?

这是我的名片，我可以拿一张您的名片吗？

第二：与客户打开话题

1: What are you looking to see at the exhibition today?

您来展会是想看点什么？
2: What type of products are you interested in finding at the exhibition?

您想在展会上找哪方面的产品？
3: Have you found the products you were looking for today?

您今天有找到您想要的产品吗？
4: Please take a look at our promotional brochures.

请看看我们的宣传手册。
5: Here's our product catalog and contact card.

这是我们的产品图册和联系卡。
6: What line of business are you in?

您是做哪一行的？
7: This is our company's general manager, Mr. Xu.

这位是我们公司的总经理徐总。
8: Would you like a cup of coffee? Let's sit down and talk. Is there any other features you're interested in that I haven't mentioned?

给您来杯咖啡吧？咱们坐下来谈。您还有哪些感兴趣的功能我这边没提到？

第三、询问客户意向

你可以跟着询问他获取进一步的细节，以下表达仅供参考：

① What brought you to this trade show?（您来展会是想看点什么？）

② What are you looking for at the show?（您想在展会上找哪方面的产品？）

③ Would you like me to give you a quick overview of what we offer?（我给您简短介绍一下我们的产品好吗？）

第四、留下联系方式

① May I have your name card ?（能要一张您的名片吗）

   Sorry, I just run out of my card.（抱歉，我的名片刚用完了）

   It's OK. Could you write the information down here?(没关系，您能把相关信息写一下吗)

② Sorry, I just have one last card.( 抱歉，我只剩最后一张名片了)

    Doesn't matter. I can take a photo of it.(没关系，我将名片拍个照就行)

随时观察客户，如果客户比较着急的话可以先留下联系方式，展会回去当天再联系，如果客户没有表现出着急，可以接下来的重点。

第五、产品介绍

① We are in this field for 5 years, too. These are our cataloque and our brief introduction. We cooperate with big customer , for example, ABC in USA, and DEF in Germany.（我们在这行五年了，这是我们的目录和我们的简介，我们有和大客户合作，比如，美国ABC和德国DEF）

② This new product is to the taste of(国家/地区)market. I think it will also have a good market in your country.（这种新产品在(哪里)很受欢迎，我想TA也会在你国的市场上很畅销）

③ This product is now in great demand and we have received many enquiries from other countries.（这种品现在需求量很大，我们也有很多其他来自不同国家的询盘）

TIps：聊到一款产品时一定要迅速切中它的独特之处，抓取客户注意力。

第六、询问需求数量

① Thank you for your inquiry. Would you let us know the quantity you require so that we can work out the offer?（谢谢你询价，为了更有效提出报价，能否请您谈谈所需求的数量）

② The MOQ of this model is 500pcs. It is Ok for you?（这款产品的最小起订量是500台，您对此有问题吗？）

③ What's the average quantity of your order please? Maybe I can quote on it.（您的平均采购量是多少？或许我能基于这个数据给您报价）

第七、邀请参观工厂

对于工厂在临近展会的供应商，应抓住时机，争取让有意向的大客户去工厂走走看看。

① I am sure you will have more clear idea about us/ our product after visiting our factory. （相信参观完我厂后，您会对我们/我们的产品有更清晰的认识）

② There are more available samples in our showing room for your options. （我们工厂的展示空间有更多可供选择的样本）

③Would you like to have a look in our factory? We will drive you there. You can look over the whole manufacturing process. （您有兴趣参观一下我们的工厂吗？我们可以开车送你过去，实地了解整个制造过程）

第八、产品报价

① This is our price list for your reference.（这是我们的报价单供参考）

② This is our FOB price. All the prices in the lists are subject to our final confirmation.（这是我们的FOB报价单。但单上的所有价格，将以我方最后确认为准）

Tips：灵活应对客户提出的所有问题，做不到的事情也不要绝对地否定，凡事留有余地。

第九、引导客户下单

① lf you can confirm the order during the fair, we can give you more discount.（如果您可以在展会期间确认订单，可以您更多的折扣）

② We provide samples, You can try it out After you have tried it out, I'm sure you'll agree that this is a very good product.（我们提供样品，您可以试用一下。我相信您试用过后一定会认为这是个好产品）

第十、巧妙结尾

1: Would you mind taking a photo with me?

您是否介意和我拍张合影？
2: Do you mind if I add you on Skype/WeChat/LinkedIn/Whatsapp, so I can send you the photo?

您是否介意我加一下您的Skype/微信/LinkedIn/Whatsapp,我把照片发给您。
3: You can find more information on our website.

您可以在我们网站上看到更多信息。
4: How long will you be staying in China? Would you like to visit our factory?

您打算在中国呆多久？要不要来我们工厂看看？
5: Are you free tonight? I would like to invite you to dinner.

您今晚有空吗？想请您吃个饭。
6: Here's a small gift for you.

这是送给您的一点小礼品。